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Who should be explicitly assigned responsibility for governance concerning external providers?

Compliance officers

IT administrators

Business analysts

Customer organization

The correct answer emphasizes the importance of explicitly assigning governance responsibilities to the customer organization regarding external providers. The customer organization is ultimately responsible for the data they hold and manage, including that which may be processed or stored by third-party service providers. This accountability ensures that the customer's data protection policies and standards are upheld, contracts with external providers are managed appropriately, and compliance with regulatory requirements is maintained.

Assigning governance to the customer organization fosters a clear understanding of roles and responsibilities, including risk management, data protection, and compliance obligations. It encourages proactive engagement with external providers to ensure that their practices align with the organization's security and compliance expectations.

While compliance officers, IT administrators, and business analysts play significant roles in managing specific aspects of governance, the ultimate responsibility should rest with the customer organization. This distinction is crucial for effective governance, risk assessment, and ensuring proper oversight of third-party relationships.

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